Texas college watchdog received nearly 70 complaints, opened 1 investigation, records show

June 19, 2026 - 01:38

A new state watchdog for Texas public universities received almost 70 complaints in its first five months on the job, but only one case escalated into a formal investigation, according to newly released records.

The Office of the Ombudsman for Texas Higher Education, created by state lawmakers to address faculty and student grievances, began accepting complaints in early 2024. Documents obtained through open records requests show that between January and May, the office logged 68 complaints. The allegations covered a wide range of issues, including challenges to course content, disputes over diversity, equity and inclusion programs, conflicts over academic freedom, and employment disagreements.

Despite the volume, the ombudsman's office opened just one formal investigation during that period. The remaining complaints were either dismissed, referred to other agencies, or resolved through informal mediation. Critics argue the low number of investigations suggests the office lacks the teeth needed to hold institutions accountable. Supporters counter that the ombudsman's role is primarily to mediate and guide complainants, not to launch sweeping probes.

The office was established amid a broader conservative push to reshape higher education in Texas. Lawmakers who backed the measure said it would give faculty and students a neutral avenue to report perceived violations of state law or university policy. Some professors, however, have expressed concern that the office could be used to target instructors over political disagreements.

The single investigation opened so far has not been publicly detailed. The ombudsman's office said it does not comment on active cases.